Privacy policy

4. Privacy Policy

Last updated: 5 October 2026

Kodai Clothing Limited trading as Kodai Studio respects your privacy. This policy explains how we collect, use, store and share personal information when you visit kodaistudio.com, place an order, contact us or otherwise interact with the website.

4.1 Who we are

The data controller is Kodai Clothing Limited, trading as Kodai Studio.

Registered office: KODAI, Studio 6, Project Workshops, Lains Farm, Quarley, Andover, SP11 8PX, United Kingdom.

Company number: 09465679.

Email: hello@kodaistudio.com.

4.2 Information we collect

Name and contact details, including email address and telephone number where provided.
Billing and delivery address.
Order details, including products purchased, order number, transaction information and delivery information.
Information you provide when contacting us or making an enquiry.
Technical information such as IP address, browser/device information and website usage data, where collected through Shopify or other website technologies.
Marketing preferences where you choose to subscribe to marketing communications.

4.3 How we use information

To process, fulfil and deliver orders.
To communicate with you about orders, delivery, returns and customer service.
To respond to enquiries.
To operate, maintain and improve the website.
To prevent fraud and maintain website and payment security.
To meet legal, accounting and regulatory obligations.
To send marketing communications where you have provided the required consent or where another lawful basis permits us to do so.

4.4 Lawful bases

Depending on the circumstances, we may process personal data because it is necessary to perform a contract with you, because we have a legal obligation, because we have a legitimate interest in operating and improving the business, or because you have given consent.

4.5 Payment information

Payments are processed by Shopify and/or the payment providers made available through Shopify checkout. We do not store or have access to your full payment-card details.

4.6 Sharing information

We may share relevant information with service providers where necessary to operate the business, including Shopify, payment providers, delivery and courier companies, website/IT providers, analytics providers and professional advisers.

We do not sell customer personal information.

4.7 International transfers

Some service providers may process information outside the UK. Where personal data is transferred internationally, we will use appropriate safeguards required by applicable data-protection law.

4.8 Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, tax and dispute-resolution requirements.

4.9 Your rights

Depending on the circumstances and applicable law, you may have rights including access, correction, deletion, restriction of processing, objection, data portability and withdrawal of consent where consent is the lawful basis.

To exercise your rights, contact hello@kodaistudio.com.

4.10 Complaints

If you have concerns about how we use your personal data, please contact us first at hello@kodaistudio.com. You also have the right to complain to the UK's Information Commissioner's Office (ICO).